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Lenovo Driver Sweep. *LenovoSupport severely limited!*

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ganon11000
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Lenovo Driver Sweep. *LenovoSupport severely limited!*

#1 Post by ganon11000 » Sat Aug 09, 2014 2:16 pm

It seems as if Lenovo has removed ALL drivers for XP Era machines.
I have confirmed this is true for the A31, X41 and 3000 C200.

Mod edit: changed title (added: *LenovoSupport severely limited!*)
IBM Thinkpad A31 2.0GHz Pentium 4, 768MB RAM, 40GB HDD and a ATI 7500 16MB shimmed
Lenovo T420 4236-PA8: WiFi card replaced with a Broadcom one (fixes most DPC latency), 64GB Crucial M4 SSD added as OS drive, original HDD in a DVD to HDD caddy.

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Re: Lenovo Driver Sweep.

#2 Post by dr_st » Sat Aug 09, 2014 3:05 pm

I can't access any drivers at the moment...

I would guess it's yet another reorganization of the support site, and all the stuff is going to be back online, eventually.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
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Ibthink
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Re: Lenovo Driver Sweep.

#3 Post by Ibthink » Sat Aug 09, 2014 4:55 pm

ganon11000 wrote:I have confirmed this is true for the A31, X41 and 3000 C200.
Thats kind of weird, because the X40 is still there: http://support.lenovo.com/us/en/product ... =Downloads

Anyway, as dr_st said, the new site seems to be still in the making, so they may still add some things. At the moment of course, it seems like the T40/R50/X40 are the oldest machines still there.
IBM ThinkPad R50e | lenovo ThinkPad X301 | lenovo ThinkPad Z61t

rumbero
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Re: Lenovo Driver Sweep.

#4 Post by rumbero » Sat Aug 09, 2014 5:43 pm

Hoping it is not gone for good, my favorite page is gone as well: support.lenovo.com/en_US/landing.page?qpq=XXXX-YYY (where XXXX-YY refers to the product id or type of a given Thinkpad).

Example output for a 2007-1ZG:

Code: Select all

2007-1ZG: Based on 2007-CTO: T7600(2.33GHz), 1GB RAM, 100GB 
7200rpm HD, 14.1in 1400x1050 LCD, 256MB ATI FireGL V5250, DVD, 
Intel 802.11abg wireless, Modem, 1Gb Ethernet, UltraNav, Secure 
chip, Fingerprint reader, 9c Li-Ion, WinXP Pro
If this type of query will be made impossible, there will be no easy way anymore to look up a given machine's characteristics.
A few 14.1" and 15" T61+ Frankenpads and one T480

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Re: Lenovo Driver Sweep.

#5 Post by rkawakami » Sat Aug 09, 2014 7:38 pm

I, too use this URL to look up systems. It's much faster than waiting for the entire page to load and then using the Quick Path entry box. If I remember correctly, the next-to-the-last change made to the support site also (temporarily) removed this query. Hopefully when all of the latest changes have been implemented we can figure out a substitute.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
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Re: Lenovo Driver Sweep.

#6 Post by RealBlackStuff » Sat Aug 09, 2014 9:22 pm

Whatever they are doing, they are definitely RUINING it for all of us who like to look up other Thinkpad models.
Lenovo, how BLOODY STUPID can you get?
Their lack-of-support website is SO SLOW now, that you can probably have dinner, before you get any reply!
And if you do it is probably this: The page isn't redirecting properly!
Thanks a lot, you Lenovo morons!
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
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Ibthink
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Re: Lenovo Driver Sweep.

#7 Post by Ibthink » Sun Aug 10, 2014 1:09 am

rumbero wrote:Hoping it is not gone for good, my favorite page is gone as well: support.lenovo.com/en_US/landing.page?qpq=XXXX-YYY (where XXXX-YY refers to the product id or type of a given Thinkpad).

Example output for a 2007-1ZG:

Code: Select all

2007-1ZG: Based on 2007-CTO: T7600(2.33GHz), 1GB RAM, 100GB 
7200rpm HD, 14.1in 1400x1050 LCD, 256MB ATI FireGL V5250, DVD, 
Intel 802.11abg wireless, Modem, 1Gb Ethernet, UltraNav, Secure 
chip, Fingerprint reader, 9c Li-Ion, WinXP Pro
If this type of query will be made impossible, there will be no easy way anymore to look up a given machine's characteristics.
They changed the URL system for this type of query, the new URL looks like this:
http://support.lenovo.com/us/en/product ... 0/4180/ck7 (Using "4180-CK7" for this example)
IBM ThinkPad R50e | lenovo ThinkPad X301 | lenovo ThinkPad Z61t

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Re: Lenovo Driver Sweep.

#8 Post by dr_st » Sun Aug 10, 2014 1:58 am

Ibthink wrote:They changed the URL system for this type of query, the new URL looks like this:
http://support.lenovo.com/us/en/product ... 0/4180/ck7 (Using "4180-CK7" for this example)
What do you do if you don't know the model, but only the type?
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

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Re: Lenovo Driver Sweep.

#9 Post by Ibthink » Sun Aug 10, 2014 2:05 am

Seems this is only possible by using this site: http://support.lenovo.com/us/en/products/search
IBM ThinkPad R50e | lenovo ThinkPad X301 | lenovo ThinkPad Z61t

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Re: Lenovo Driver Sweep.

#10 Post by dr_st » Sun Aug 10, 2014 3:17 am

That would be fine, except many old product IDs don't show there. I sincerely hope it is just a temporary glitch due to site maintenance, and not a permanent breakage.

As someone who obviously has an inside connection with Lenovo, maybe you could explain to us their perpetual need to fix things which are not broken. :)
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

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Re: Lenovo Driver Sweep.

#11 Post by RealBlackStuff » Sun Aug 10, 2014 5:15 am

Anything older than, resp. from before T40 is GONE! :evil:

rumbero
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Re: Lenovo Driver Sweep.

#12 Post by rumbero » Sun Aug 10, 2014 8:40 am

They changed the URL system for this type of query, the new URL looks like this:
http://support.lenovo.com/us/en/product ... 0/4180/ck7 (Using "4180-CK7" for this example)
Not applicable to my former T60 example 2007-1ZG, unfortunately.

Searching via support.lenovo.com/us/en/products/search doesn't provide any results for any of the T60 and T61 PRODUCT-ID's/TYPE's i tried: "No Results Found - Please check and try again".

Guess the good times are finally over. :(
A few 14.1" and 15" T61+ Frankenpads and one T480

Ibthink
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Re: Lenovo Driver Sweep.

#13 Post by Ibthink » Sun Aug 10, 2014 2:38 pm

@dr_st,
I dunno, I may have some insight, but I don´t work for them, so I can´t know it all^^ :wink: Ask them, or better, give them feedback: http://forums.lenovo.com/t5/Feedback-on ... 2429#M2212

I was fine with the old site, and I didn´t need this change. One thing I did notice is that the mobile version of this new site is much better than the old site, but thats the only minor improvement I have seen so far...
IBM ThinkPad R50e | lenovo ThinkPad X301 | lenovo ThinkPad Z61t

RealBlackStuff
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Re: Lenovo Driver Sweep.

#14 Post by RealBlackStuff » Sun Aug 10, 2014 4:37 pm

If you post ANYthing on Lenovo's forum that they don't like (like criticism), those morons will DELETE your post.
Good luck trying to argue with those narrow-minded Orientals...
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
.

Saucey
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Re: Lenovo Driver Sweep.

#15 Post by Saucey » Sun Aug 10, 2014 6:49 pm

I hope they don't get rid of the TYPE lookup for the older machines, I didn't even know about that shortcut that rumbero posted!!
It wouldn't be fun at all trying to figure out which T4x has an IPS screen, or guessing if it came with a powerful processor/ram when browsing the eBay with sellers not knowing how to figure out a BIOS screen.

Heh, if I ever apply to Lenovo I shouldn't say anything at all about me being a registered user here.
They may throw away my application, as I am one who prefers the older units than (most of) the new.
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No Drivers for A Series on Lenovo's Website

#16 Post by luke4010 » Sun Aug 10, 2014 8:45 pm

Hi All

I recently acquired an A22m in very nice shape for next to nothing, and am currently doing a fresh install of Windows 2000. I went onto Lenovo's support page and after selecting Laptop on the first category, the sub-category for which Thinkpad series it is part of doesn't have a selection for "Thinkpad A Series", but seems to have every other series listed. I went on the support chat and was told to call technical support and once I did that, was told by technical support to search their forum. Nothing showed up, and I thought I should post here first instead. Do you think this is a mistake, or are they trying to stop all support for the outdated A series? I just want my laptop to work. :roll:
Thanks,
Luke

Thinkpad A22m Type 2628-RTU|30GB 4200RPM|512MB RAM|850MHz PIII|
Thinkpad A31 Type 2653-CU1|60GB 7200RPM|2GB RAM|2.2GHz P4M|Upgraded to 15" UXGA
Thinkpad T61 (08/08) Type 6457-4UU|Middleton BIOS|120GB Samsung 840 EVO SSD|4GB RAM|2.0GHz Core 2 Duo|15.4" WSXGA+

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Re: Lenovo Driver Sweep.

#17 Post by dr_st » Sun Aug 10, 2014 11:51 pm

RealBlackStuff wrote:If you post ANYthing on Lenovo's forum that they don't like (like criticism), those morons will DELETE your post.
Good luck trying to argue with those narrow-minded Orientals...
That probably depends on HOW you post it. I never had my posts deleted.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

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Re: Lenovo Driver Sweep.

#18 Post by JaneL » Mon Aug 11, 2014 12:29 am

RealBlackStuff wrote:If you post ANYthing on Lenovo's forum that they don't like (like criticism), those morons will DELETE your post.
Good luck trying to argue with those narrow-minded Orientals...
That's just silly. If you would learn to write with some decorum and civility, we wouldn't remove your messages.
Jane
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Re: No Drivers for A Series on Lenovo's Website

#19 Post by RealBlackStuff » Mon Aug 11, 2014 3:12 am

As of Sunday August 10, 2014 the let's say less-than-brilliant minds at Lenovo have deleted ANY drivers/support pages for ANY machines older than T40.
I suggest you look into Linux.
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
.

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Re: Lenovo Driver Sweep.

#20 Post by RealBlackStuff » Mon Aug 11, 2014 3:44 am

@JaneL:
Where did I say they deleted any of MY posts?
In my last job, before I retired in 2001, I was a Vice-President at Bear Stearns.
That's because I don't "write with some decorum and civility"?

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Re: No Drivers for A Series on Lenovo's Website

#21 Post by Tasurinchi » Mon Aug 11, 2014 4:07 am

They deleted pretty much everything it seems :twisted:

I can't find the MTM's from machines like my X200T, T61 (15.4") and R61...
IBM Convertible 5140/L40SX/220/240/240X/2*340CSE/360PE/365XD/380D/380E/380XD/380Z/390/560E/560X/2*570/2*600/600E/750Cs/755C/760CD/760EL/760XD/770E
A20p/A22p/A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T40x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/12*X2xx/4*X30x/Z60m/3*Z61x

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Re: No Drivers for A Series on Lenovo's Website

#22 Post by RealBlackStuff » Mon Aug 11, 2014 4:40 am

Try this page and put in your MTM: http://support.lenovo.com/us/en/products/search

OTOH: I just tried my T40p (2373-G5G) and it was NOT found!
Brilliant, Lenovo, absolutely brilliant! :evil:
Lovely day for a Guinness! (The Real Black Stuff)
Lenovo: X240, X250, T440p, T480, M900 Tiny.

PS: the old Boardroom website is still available on the Wayback Machine
.

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Re: No Drivers for A Series on Lenovo's Website

#23 Post by Tasurinchi » Mon Aug 11, 2014 5:10 am

I tried at least 5 different MTM's... Same result: "page not found" (and using different countries for the support site)
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A20p/A22p/A31/i1600/G40/R50p/R61i/S30/SL510/2*T22/4*T4x/11*T6x/6*T40x/6*T5x0/3*W5x0/W700/3*X2x/4*X3x/3*X4x/5*X6x/3*X6xT/12*X2xx/4*X30x/Z60m/3*Z61x

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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#24 Post by ajkula66 » Mon Aug 11, 2014 7:48 am

If you take a look at this page:

http://support.lenovo.com/us/en/products?c=1

And actually start searching by model (say T43p, not 2668-Q1U) here's what you'll find:

a) The earliest model "supported" is T40 however, all the driver files apart from "Access IBM User's Guide" are gone

b) This also holds true for T41/p and T42/p. The oldest model for which one can actually download a driver from the site is T43.

c) Every and any older model regardless of series (A31, T30, R32...) is just outright GONE like it never existed.


I hope that someone comes to their senses and restores the missing portion...but am not holding my breath.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

One FlexView to rule them all: A31p

Abused daily: T520, X200s


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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#25 Post by 600X » Mon Aug 11, 2014 8:22 am

It's funny how some lenovo-critical people I know saw this coming. I for my part have saved all drivers I need for old models that I like and might buy again on a external HDD. For those who didn't, you better try to get your hands on some good old fashioned driver CD's. :lol:
Daily: Custom Mini-ITX (Ryzen 5, A2000 12GB, 3:2)
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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#26 Post by dr_st » Mon Aug 11, 2014 9:30 am

I am still pretty sure the stuff will be back.

But hey - if you have all the drivers - download a Torrent client and start seeding! :)
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#27 Post by 600X » Mon Aug 11, 2014 11:17 am

All the drivers would be too good. I'll need to check which models I have, but I know for sure that I have the Win 7 drivers for the X30 and Win 2000 drivers for the X20. And a few newer models as well of course. (X301, T61)
Daily: Custom Mini-ITX (Ryzen 5, A2000 12GB, 3:2)
ThinkPads: 600X (i3), A31p (FlexView), T43, T60 (FlexView), T61p (4:3), R61 (QXGA), X301 (AFFS), W500, X1

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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#28 Post by luke4010 » Mon Aug 11, 2014 11:37 am

Sorry to be the bearer of bad news - even for me, but I emailed Lenovo support yesterday and got the following reply
Dear Valued Customer,
Thank you for your feedback.

Please be informed ThinkPad A series already end of life. We are no longer support and already removed from our support site.

Thank you for contacting the Lenovo Web Content Team. http://support.lenovo.com
It seems that they aren't likely ever going to put back up the drivers for the older machines, and that seems very stupid. :evil: Other manufacturer websites (Dell, HP, Gateway, etc) haven't removed drivers because the machine is old, so why would Lenovo do this? Thankfully, I have a folder for my A31 with all the drivers but have been searching for the drivers for my A22m on Google and using Google cache on a Lenovo driver download site and it does work... for now. Why do they try to fix something that isn't broke?
Thanks,
Luke

Thinkpad A22m Type 2628-RTU|30GB 4200RPM|512MB RAM|850MHz PIII|
Thinkpad A31 Type 2653-CU1|60GB 7200RPM|2GB RAM|2.2GHz P4M|Upgraded to 15" UXGA
Thinkpad T61 (08/08) Type 6457-4UU|Middleton BIOS|120GB Samsung 840 EVO SSD|4GB RAM|2.0GHz Core 2 Duo|15.4" WSXGA+

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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#29 Post by JaneL » Mon Aug 11, 2014 12:13 pm

Better grab the PSREF withdrawn books while you can.
Jane
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Re: Lenovo Driver Sweep. *LenovoSupport severely limited!*

#30 Post by dr_st » Mon Aug 11, 2014 12:25 pm

I can totally understand them not wanting to spend another minute of their support staff time on the ancient models, but removing content makes zero sense. They should just post the old documents / drivers online in a fixed repository that's never gets changed/updated and the disclaimer that it is no longer supported and that they hold no responsibility whatsoever. This would make everyone happy enough.
Thinkpad 25 (20K7), T490 (20N3), Yoga 14 (20FY), T430s (IPS FHD + Classic Keyboard), X220 4291-4BG
X61 7673-V2V, T60 2007-QPG, T42 2373-F7G, X32 (IPS Screen), A31p w/ Ultrabay Numpad

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