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 Post subject: Easyserv Info
PostPosted: Fri Aug 27, 2010 11:15 pm 
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Junior Member
Junior Member

Joined: Sun Nov 12, 2006 12:24 am
Posts: 311
Location: Jersey by the Sea
Hi gang:

I sent my T60P into EasyServ three times over the past month for several issues. Each time they repaired ONE item, but didn't complete the job, so back it went again and then the next issue was taken care of....

To make a long story short, I had to send it back again the other day. I just checked the tracking number and saw that it's been repaired and in transit back to me.

Is there a way with my case number where I can find out exactly what repairs were made on my unit. Does Lenovo / Easyserv have a web site where I can look for this info ?

Kindest Regards.

Steve
truthfinder@comcast.net

Admin note: Removed duplicate post in Off-Topic

_________________
ThinkPad [color=#000080]T-60 2623D7U, 4GB Kingston HyperX / ThinkPad T-60P 2008-83U , 4GB Kingston HyperX.
Running Windows 7 on both units. Dedicated ThinkPad user for about 18 years.
[/color]


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 Post subject: Re: Easyserv Info
PostPosted: Sat Aug 28, 2010 12:37 am 
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Sophomore Member

Joined: Sun Mar 30, 2008 4:28 pm
Posts: 241
Location: Warwick, Rhode Island
Not accessible to the public.

Having used it, I can tell you there was a website for corporate customers with service contracts where you could enter that number and get the scoop on the repairs. But you needed an account and password.

And no, mine doesn't work anymore. :(

_________________
--Mike Blake
    T30: 2366-81U: Vista test machine
    T42: 2373-4WU: Daily driver that stays put
    Z61t: 9441-CTO: My mobile machine


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 Post subject: Re: Easyserv Info
PostPosted: Fri Sep 03, 2010 8:58 pm 
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Senior ThinkPadder
Senior ThinkPadder

Joined: Sun Feb 25, 2007 11:28 am
Posts: 12325
Location: Albrightsville, Pennsylvania
Don't they give you a sheet stating what was done anymore? Haven't sent a unit in about a year, but every time over the past decade I had received the sheet with basic info ("LCD replaced" etc.) what the machine went through...

_________________
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your friendly retired FlexView farmer)

Collecting SSDI: A31p, T42p

Abused daily: T43pSF, T60, T61, R60F, R500F

For sale: T40, T41, T43p SATA


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