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PostPosted: Tue Dec 07, 2004 5:05 am 
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Joined: Tue Dec 07, 2004 4:46 am
Posts: 7
Location: France
I all

I'm very disapointed :? I buy à T40p and i have a little problem.

Before to buy the notebook i verified the warranty lookup with the product and serial number. All is ok. Good location, good machine ( as is really a T40p )

But when i try a warranty lookup by direct detection on the IBM site, i have other information !!!

Manual warranty lookup : T40p 2373-EG3
Auto detection : T40 2373-12G

Not the same location, not the same specification, not the same date warranty etc etc

So i checked in the bios aera and i have the same reference as the auto detection.

So what the probleme ? What can i do ?


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PostPosted: Tue Dec 07, 2004 6:18 am 
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Admin
Admin

Joined: Thu Apr 29, 2004 6:49 am
Posts: 5803
Location: Toronto, Canada
The motherboard has been changed. That is a common repair if memory or some other integrated part (NIC) on the motherboard fails. IBM or its partner replaces the board under warranty. They are supposed to use the same model board but the model number and serial number changes. With the T41 (I don't know about the T40) you can change the model number and serial number with the BIOS diskette. Other models can be changed with a Hardware Maintenance diskette that vendors have.
... JD Hurst


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PostPosted: Tue Dec 07, 2004 6:48 am 
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Joined: Tue Dec 07, 2004 4:46 am
Posts: 7
Location: France
Thank's a lot for your faster response 8)

_________________
T41 2373-1FG
T40p 2373-EG3 perhaps...


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PostPosted: Wed Dec 08, 2004 6:28 am 
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Joined: Thu May 20, 2004 5:08 am
Posts: 184
Yes, the BIOS diskette change utility works for T40 as well.. it does for mine (2373HH5)

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T60p (200784U) - standard (no upgrades... yet)


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PostPosted: Wed Dec 08, 2004 8:54 am 
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Joined: Tue Dec 07, 2004 4:46 am
Posts: 7
Location: France
Thank's zzyss I haven't drive diskette, i hope it's ok with bios non diskette.
I try asap and i give you a feedback.

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T41 2373-1FG
T40p 2373-EG3 perhaps...


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PostPosted: Wed Dec 08, 2004 1:30 pm 
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Joined: Tue Dec 07, 2004 4:46 am
Posts: 7
Location: France
Works fine with the bios non diskette. 8)

Thanks all

_________________
T41 2373-1FG
T40p 2373-EG3 perhaps...


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PostPosted: Wed Dec 08, 2004 3:26 pm 
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Joined: Wed Apr 28, 2004 10:18 am
Posts: 572
Location: Derry, NH
Have you verified you truly have a T40p motherboard. If the motherboard was changed you might wind up with ATI7500 32mb video instead of the ATI FireGL 9000 64MB video.

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T61P 2.2ghz 4GB 7K200GB 15.4" WSXGA+ Vista 64
HP 2530p L7400 1.86Ghz 3GB 160GB Windows 7 Pro 64
(Hubby) HP 2510p U7500 1.06Ghz 2GB 5K120GB 12" LED WXGA XP Pro
(4 year old son) Toughbook CF-29 1.3Ghz 1.2GB 5K250GB 13.3" XGA XP Pro


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PostPosted: Thu Dec 09, 2004 3:41 am 
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Joined: Tue Dec 07, 2004 4:46 am
Posts: 7
Location: France
tselling wrote:
Have you verified you truly have a T40p motherboard. If the motherboard was changed you might wind up with ATI7500 32mb video instead of the ATI FireGL 9000 64MB video.


Yes i do. It's a really a FireGL

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T41 2373-1FG
T40p 2373-EG3 perhaps...


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