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Only white screen is displayed at boot

Posted: Fri May 02, 2008 1:24 pm
by taifunk
I have a problem with booting up my system. When I press ON/OFF button, the system starts to boot up, screen stays blank for couple of seconds and then the white screen with Lenovo, Intel and Phoenix name is displayed. As the screen stays white, I can't press any buttons, even the Lenovo Care. For half a second I can see in the bottom of the screen the text "press Lenovo care to access system rescue and recovery" (I remember something like this was displayed when my system was ok) but as the text disappears as quickly as it appeared, theres no reaction to the pressing of Lenovo Care button.
I can't even access bios anymore. I have tried allmost all Fx-Fxx combinations and nothing works.
I had installed all the lenovo and vista updates few days before my notebook started giving me problems. I remember that I also updated bios, but this was at least a week before the problems started.
It's also strange that I don't even get any error messages or beeps. It seems like the bios is corrupted. Also the bootable cd won't boot up the notebook.
The Lenovo N100 0768-FSG is under month old.

Any advice will be appreciated,

Posted: Sun May 04, 2008 6:08 am
by ryengineer
A BIOS glitch has been reported recently but your machine wasn't part of it.

If I were you I would contact lenovo support.

Also, AFAIK F1 button leads you to the BIOS and not Fn-Fx combinations, and the reason you can't boot from recovery disks is because the optical drive isn't or can't be set as 1st boot device in the BIOS since you cannot enter in it.