This forum has no official association to Lenovo. It is an independent support forum for ThinkPads.
Actually, we don't discriminate against any Lenovo or IBM Products with regard to support and the forums go well beyond just (IBM)Thinkpad support. If you take into consideration the fact that all Thinkpads since the T4X series were manufactured by Lenovo, and look at the number of threads dedicated to those later products, it is quite apparent that this is the case. Also, if you look at the structure of the forums, we have tried to include all Lenovo products including Lenovo 3000 Series Laptops, Lenovo ideaPad Series Laptops, and Lenovo Desktops/Workstations/ThinkStations, So you see, we invite all owners of Lenovo products to participate. To the OP JimL, I think your mistake is over-estimating the number of Ideapad owners out there in general, and of those owners the small number who frequent this forum. We added the Ideapads forum the day those models were released and there have been exactly 20 threads started, mostly by members excited about or questioning the feature set of those machines, but not necessarily actual owners looking for help. Out of those same 20 threads there is (1) thread started by an actual owner looking for information on a power adapter. So the fact that that one owner did not answer your question "Are there any folks out there who have actually bought a Y710..", you assumed that there were perhaps 10's or even hundreds of Ideapad owners out there purposely ignoring your thread. I submit that there are very few Ideapad owners who frequent this forum, certainly not the numbers that you assumed. It would not be realistic for a non-owner to reply in that thread because they would have no basis in real experience to comment. As an example, even if there were 10 actual owners who had read your thread but chose not to reply, that still does not provide a reasonable basis for assuming that the Ideapads are in any way inferior products. I would also argue that help forums may be one way to get a feel for some problems that you might encounter on a product, the better place to go for information to make an informed purchase decision are professional reviews, both online and in print. Help forums tend to draw a diverse crowd, many of whom are not technically qualified to comment on long term hardware reliability, performance, software compatibility, or other technical aspects of a purchase decision. There are many folks who frequent help forums that are on the other end of the spectrum as well, but unless you know who they are and seek them out, you're getting that mixed bag.