warranty woes on docking station that came w/ my x201t
Posted: Wed Nov 09, 2011 2:32 pm
Hi,
I bought my thinkpad w/ the accidental damage protection upgrade. It came (as part of the package) w/ the thinkpad x200 dock. The docking station has damage (the plastic covering the notebook power adapter is broken). I want to get the docking station replaced, but when I called Lenovo, they didn't recognize any of the #s I gave to them as being from a "docking station." They are telling me that the docking station also has a separate warranty that isn't covered by the inclusive thinkplus accidental protection warranty I bought when I bought my notebook. Anyone have any thoughts/ideas? This is frustrating. Lenovo is basically saying that my accidental protection warranty doesn't apply to the docking station (even though the docking stationg was bought w/ the computer as a unit).
I bought my thinkpad w/ the accidental damage protection upgrade. It came (as part of the package) w/ the thinkpad x200 dock. The docking station has damage (the plastic covering the notebook power adapter is broken). I want to get the docking station replaced, but when I called Lenovo, they didn't recognize any of the #s I gave to them as being from a "docking station." They are telling me that the docking station also has a separate warranty that isn't covered by the inclusive thinkplus accidental protection warranty I bought when I bought my notebook. Anyone have any thoughts/ideas? This is frustrating. Lenovo is basically saying that my accidental protection warranty doesn't apply to the docking station (even though the docking stationg was bought w/ the computer as a unit).