thinkpads.com Support Community Forum Index Bill Morrow's thinkpads.com Open Forum - The Original Thinkpad Support Forum
Follow ThinkpadsForum on Twitter
 Support this forum, shop at newmodeus.com
 Support the forum, shop at newmodeus.com
 The thinkpads support forum is now hosting legacy model ThinkPad driver and driver updates..
A link is provided in the MENUBAR just above for registered forum members only..

If you so wish:
Donate using PayPal

It is currently Thu Oct 30, 2014 1:12 pm

All times are UTC - 5 hours




Post new topic Reply to topic  [ 214 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6, 7, 8  Next
Author Message
 Post subject:
PostPosted: Wed Sep 03, 2008 12:17 pm 
Offline

Joined: Thu Jul 10, 2008 9:29 am
Posts: 29
Location: Barcelona, Catalonia
x200 owners, and what about the sound? is poor?, is great?

_________________
Blackhold

Lenovo 3000 v100 (Debian Lenny)
Lenovo Thinkpad X200 (Debian Lenny)

Configure it on linux: blackhold.blogspot.com


Top
 Profile  
 
 Post subject:
PostPosted: Fri Sep 05, 2008 6:17 pm 
Offline
Junior Member
Junior Member

Joined: Tue Apr 27, 2004 7:56 pm
Posts: 417
Location: Reno, NV
I was all set to spend the weekend tinkering with my new X200 only to find that it was stuck at a brokerage, and now has been cleared for further clearing...lol

BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

It'll be a long weekend....

_________________
MacBook Pro 15" Retina Display / 2.6GHz Ci7 / 16GB DDR3/ 512GB SSD / Mac OS X 10.9.3


Top
 Profile  
 
 Post subject:
PostPosted: Fri Sep 05, 2008 6:25 pm 
Offline
Admin
Admin

Joined: Thu Apr 15, 2004 4:40 am
Posts: 4889
Location: Greenville SC
That just means it's coming through customs.

_________________
Jane
ThinkPad Slate, T410s, X301, X300, X200 Tablet, T60p, HP TouchPad, iPad 4, iPhone 4S, IdeaTab A2107A
Bill Morrow's thinkpads.com Facebook group
I'm on Twitter

I do NOT respond to PM or e-mail requests for personal tech support.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Sep 05, 2008 6:37 pm 
Offline
Freshman Member

Joined: Tue Aug 12, 2008 5:12 pm
Posts: 57
Location: Miami, Florida
Mine has been delayed for another two weeks because they say there is a shortage of 9 cell batteries.. It'll be a month and a half since I ordered it.. :(

_________________
The best things in life are free

Soon coming - Thinkpad X200 with FREE 64GB SSD :)


Top
 Profile  
 
 Post subject: Re: x301 delivery
PostPosted: Sun Sep 07, 2008 1:04 am 
Offline

Joined: Fri Dec 31, 2004 9:50 pm
Posts: 19
gengar wrote:
Ordered X301 today with the 128GB SSD and max ram, expected ship date 9/16. -_-


Just an update, it shipped 9/5.

_________________
T42p 2373-HVU / 770Z 9549-81U


Top
 Profile  
 
 Post subject:
PostPosted: Sun Sep 07, 2008 1:48 am 
Offline
Senior Member
Senior Member

Joined: Tue Apr 27, 2004 4:45 pm
Posts: 579
Location: Michigan, USA
Mine just shipped too! Now if only they would ship the Ideapad S10's...

_________________
Thinkpad X200s w/ Ultrabase
C2D SL9600 / 8GB / 160GB X25-M G2 / BD MULTI / 12.1" WXGA / INTEL 4500MHD / INTEL 5150 / BT / AT&T WWAN / W7


Top
 Profile  
 
PostPosted: Tue Sep 16, 2008 9:48 am 
Offline
Freshman Member

Joined: Tue Aug 12, 2008 5:12 pm
Posts: 57
Location: Miami, Florida
Took them long enough!!!!!
:D
Order date: 08/05/08

Lenovo X200

1 7454CT CONFIGURED SYSTEM
$1,449.00 $1,449.00
44C5186 SBB INTCORE2DUOPROCT8600(2,4GH
42V8012 VBB MS WIN VISTA HOME BASIC
43Y3317 SBB GWV HOMEBASIC 32 US ENG.
44C5190 SBB 2X2UL.CON.II ANT.,WWAN,CAM
42X6305 SBB 2GBPC3-8500 1067MHZ2DIMM
44C5216 SBB KEYBOARD US ENGLISH
43Y5779 SBB TRACKPOINT
44C5212 SBB 64GB SOL.ST,DRIVE,SER.ATA
44C5183 SBB 5-1MEDIACARDREADER+MODEM
62P6054 VBB INTEGR.BLUETOOTH PAN
42X6325 SBB INT.WIFI LINK5300
44C5194 SBB INTEGRWIRELESSWIDEAREANETW
44C5197 SBB THINKPADX200SER.9CELLENH.
41W1787 SBB CPK NORTH AMERICA
44C5249 SBB LAPACK US ENGL
Status: Shipped on 09/16/2008 More info

_________________
The best things in life are free

Soon coming - Thinkpad X200 with FREE 64GB SSD :)


Top
 Profile  
 
 Post subject:
PostPosted: Wed Sep 17, 2008 4:17 pm 
Offline

Joined: Fri Aug 27, 2004 5:16 pm
Posts: 26
Well mine finally showed up after being delayed for weeks.

Just in time for Lenovo to drop the price $900 with their sale last weekend!

Thanks,

Chris


Top
 Profile  
 
 Post subject:
PostPosted: Wed Sep 17, 2008 4:45 pm 
Offline
Freshman Member

Joined: Tue Aug 12, 2008 5:12 pm
Posts: 57
Location: Miami, Florida
ChrisKinsman wrote:
Well mine finally showed up after being delayed for weeks.

Just in time for Lenovo to drop the price $900 with their sale last weekend!

Thanks,

Chris


Were you able to get a price match at all?

_________________
The best things in life are free

Soon coming - Thinkpad X200 with FREE 64GB SSD :)


Top
 Profile  
 
 Post subject:
PostPosted: Thu Sep 18, 2008 3:17 pm 
Offline
Freshman Member

Joined: Tue Aug 12, 2008 5:12 pm
Posts: 57
Location: Miami, Florida
OK, My order is stuck in customs day 4 now... I got a hold of customs in Kentucky and they say the problem lies with 108 packages that were sent by Lenovo and a few of the packages have some issues or missing paperwork which delays the whole thing kit and kaboodle from being released... Other companie's don't have nearly as bad a reputation for this occuring than Lenovo does. I do believe this may very well be the last time I order anything from Lenovo even though it is cheaper overall than its competitors.. waiting two months or more for an order is ridiculous and then the icing on the cake is after its shipped... well... I don't have to go over it again...

_________________
The best things in life are free

Soon coming - Thinkpad X200 with FREE 64GB SSD :)


Top
 Profile  
 
 Post subject:
PostPosted: Sun Sep 21, 2008 1:48 am 
Offline
Sophomore Member

Joined: Tue Oct 30, 2007 11:29 pm
Posts: 215
Location: Sydney Australia
Supermans wrote:
OK, My order is stuck in customs day 4 now... I got a hold of customs in Kentucky and they say the problem lies with 108 packages that were sent by Lenovo and a few of the packages have some issues or missing paperwork which delays the whole thing kit and kaboodle from being released... Other companie's don't have nearly as bad a reputation for this occuring than Lenovo does. I do believe this may very well be the last time I order anything from Lenovo even though it is cheaper overall than its competitors.. waiting two months or more for an order is ridiculous and then the icing on the cake is after its shipped... well... I don't have to go over it again...


The long shipment delays, seem to occur right after new models are launched. To my understanding, the situation was similar when the 60 and 61-series were launched.

However, I like the thinkpads so much that I am willing to overlook the shipment delays.


Top
 Profile  
 
 Post subject:
PostPosted: Thu Sep 25, 2008 6:11 pm 
Offline

Joined: Wed Sep 24, 2008 5:27 pm
Posts: 3
Location: Irvine, CA
Hi all, new to the forum.

I ordered mine on 9/18, expected shipping date 10/02, so far still "In Process"

$1046 before tax ($81)

1 7454CT CONFIGURED SYSTEM
10/02/08 $1,045.87 $1,045.87
44C5185 SBB INTCORE2DUOPROCP8400(2,26G
42V8012 VBB MS WIN VISTA HOME BASIC
43Y3317 SBB GWV HOMEBASIC 32 US ENG.
44C5190 ** SBB 2X2UL.CON.II ANT.,WWAN,CAM
42X6305 VBB 2GBPC3-8500 1067MHZ2DIMM
44C5216 SBB KEYBOARD US ENGLISH
43Y5779 SBB TRACKPOINT
44C5210 SBB 160 GB HDD,7200RPM
44C5183 VBB 5-1MEDIACARDREADER+MODEM
62P6054 VBB INTEGR.BLUETOOTH PAN
42X6324 SBB INT.WIFILINK5100
44C5194 SBB INTEGRWIRELESSWIDEAREANETW
44C5197 SBB THINKPADX200SER.9CELLENH.
41W1787 SBB CPK NORTH AMERICA
44C5249 SBB LAPACK US ENGL


Last edited by mochzr on Fri Sep 26, 2008 2:06 pm, edited 1 time in total.

Top
 Profile  
 
 Post subject: same with me
PostPosted: Fri Sep 26, 2008 12:12 am 
Offline

Joined: Tue Jun 10, 2008 1:09 am
Posts: 2
Location: Irvine, CA
mochzr wrote:
Hi all, new to the forum.

I ordered mine on 9/18, expected shipping date 10/02, so far still "In Process"

$1051 before tax ($81)

1 7454CT CONFIGURED SYSTEM
10/02/08 $1,045.87 $1,045.87
44C5185 SBB INTCORE2DUOPROCP8400(2,26G
42V8012 VBB MS WIN VISTA HOME BASIC
43Y3317 SBB GWV HOMEBASIC 32 US ENG.
44C5190 ** SBB 2X2UL.CON.II ANT.,WWAN,CAM
42X6305 VBB 2GBPC3-8500 1067MHZ2DIMM
44C5216 SBB KEYBOARD US ENGLISH
43Y5779 SBB TRACKPOINT
44C5210 SBB 160 GB HDD,7200RPM
44C5183 VBB 5-1MEDIACARDREADER+MODEM
62P6054 VBB INTEGR.BLUETOOTH PAN
42X6324 SBB INT.WIFILINK5100
44C5194 SBB INTEGRWIRELESSWIDEAREANETW
44C5197 SBB THINKPADX200SER.9CELLENH.
41W1787 SBB CPK NORTH AMERICA
44C5249 SBB LAPACK US ENGL


im in irvine... ordered the same day as you. ordered the port replicator and that has arrived already.

i called 2 days ago and they said they have a shortage of ALL batteries... be it the 4, 6, or 9 cell.. all lith ion batteries are constrained from their supplier.

customer service rep stated estimated ship date of 10/09 instead of the 10/02 listed from our 9/18 order date.


Top
 Profile  
 
 Post subject: Re: same with me
PostPosted: Fri Sep 26, 2008 2:06 pm 
Offline

Joined: Wed Sep 24, 2008 5:27 pm
Posts: 3
Location: Irvine, CA
beight922 wrote:
im in irvine... ordered the same day as you. ordered the port replicator and that has arrived already.

i called 2 days ago and they said they have a shortage of ALL batteries... be it the 4, 6, or 9 cell.. all lith ion batteries are constrained from their supplier.

customer service rep stated estimated ship date of 10/09 instead of the 10/02 listed from our 9/18 order date.


I'm in Irvine as well. Thanks for the info. Kind of depressing, but oh well. I would've gotten the pre-made version from j&r but it's a 4-cell.


Top
 Profile  
 
PostPosted: Fri Sep 26, 2008 2:11 pm 
Offline

Joined: Tue Jun 10, 2008 1:09 am
Posts: 2
Location: Irvine, CA
you can still get the x200 from others like jr or cdw... then get the battery from another source. just yesterday i saw the 9 cell on amazon for ~$179... it'll take some looking around though if you cant wait.


Top
 Profile  
 
 Post subject:
PostPosted: Fri Sep 26, 2008 3:37 pm 
Offline

Joined: Wed Sep 24, 2008 5:27 pm
Posts: 3
Location: Irvine, CA
yea, too expensive, that's almost 20% of the price of the system.

anyways, I called today and they said my order would ship on the "week of sept 27th"

update 2:

I just got an email saying that the system was shipped! yeaaah!!!

(Ordered on 9/18/08, Shipped on 9/26/08)


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 02, 2008 9:59 pm 
Offline

Joined: Tue Sep 30, 2008 8:14 pm
Posts: 23
Location: Tampa, FL
I have a question, I have been reading all of these horror stories about shipping and batteries not being available for the X200 and this has been causing delays. Are there any current issues out there that anyone has seen holding up the shipments. I ordered mine on 10/1 and est. ship is 10/15.

Thanks,

H.

_________________
Regrets are a waste of time, they are the past hindering us in the present. (Unknown)
Macbook Pro 15" 2.4 Ghz 2gb Ram, 200Gb
Thinkpad X200 160gb, 3gb RAM, 2.4 Ghz


Top
 Profile  
 
 Post subject:
PostPosted: Fri Oct 10, 2008 11:55 am 
Offline

Joined: Sun Sep 14, 2008 3:27 pm
Posts: 7
Location: Metuchen, NJ
Purchased: 9/26 (w/ 6 cell battery)

Shipped: 10/05

Received: 10/08 (w/ 2 day shipping option)

Joe


Top
 Profile  
 
 Post subject:
PostPosted: Sat Oct 11, 2008 2:01 pm 
Offline

Joined: Thu Jul 10, 2008 9:29 am
Posts: 29
Location: Barcelona, Catalonia
hello! my laptop just arrived yesterday! :D

it is lighter than lenovo 3000 v100, and the 6 cell batterie gived me about 5 hours of autonomy working with brightness at full, and with a use about 2 hours and a half, using gnu/linux debian lennynhalf.

laptop works nice in vista, 4Gb of RAM I think is good for running vista, not 2Gb that offers lots of laptops.
also works fine on debian, in my blog there's a wide explanation of the installation (in spanish, use a translator if you want to know more).

http://blackhold.blogspot.com/2008/10/l ... -x200.html

thinkpad engineers, the new way to charge a second batterie is a nice idea, but is so rude! I think in next versions will search for a better solution, maybe a button that you push and appears the second charger.

I also bought a 12v car charger... 3g modem, car charger, fully connection anywhere anyplace!

the most important configuration hardware things are:
- at first time, using kernel 2.6.26-1 wireless won't work, you should install 2.6.27 kernel to have intel 5000AGN series (5100AGN & 5300AGN). So I think in a month more or less, it will be fully supported, a thing to see is if that supports monitor mode (the lenovo 3000 v100 wifi card, don't).
- fingerprint I think(pad) that will be supported, in my blog I also have a post about this, then the problem is the right working with nowadays authentification programs.
- sound works well, and it sounds harder that 3000 v100, that's really great!
- webcam also works with 2.6.26-1 kernel, only turned on with skype, mus't see if you could change the capture options.
- bluetooth works
- mediabuttons works very well! I think I will asign open a new console to thinkpad button... bluebutton, give me shell!

other things to see are:
- modem
- 3g card (seems be supported also in 2.6.27 kernel!), wich program use to configure and use that?
- media cards
- pcmcia express
- SATA port in mediabase

here I paste my lspci and lsusb

laura@sofre:~$ lspci
00:00.0 Host bridge: Intel Corporation Cantiga Memory Controller Hub (rev 07)
00:02.0 VGA compatible controller: Intel Corporation Cantiga Integrated Graphics Controller (rev 07)
00:02.1 Display controller: Intel Corporation Cantiga Integrated Graphics Controller (rev 07)
00:03.0 Communication controller: Intel Corporation Cantiga MEI Controller (rev 07)
00:03.2 IDE interface: Intel Corporation Cantiga PT IDER Controller (rev 07)
00:03.3 Serial controller: Intel Corporation Cantiga AMT SOL Redirection (rev 07)
00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network Connection (rev 03)
00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #5 (rev 03)
00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #6 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #2 (rev 03)
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 1 (rev 03)
00:1c.1 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 2 (rev 03)
00:1c.3 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express Port 4 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2 EHCI Controller #1 (rev 03)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev 03)
00:1f.2 IDE interface: Intel Corporation ICH9M/M-E 2 port SATA IDE Controller (rev 03)
00:1f.3 SMBus: Intel Corporation 82801I (ICH9 Family) SMBus Controller (rev 03)
03:00.0 Network controller: Intel Corporation Device 4236
laura@sofre:~$ lsusb
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 002: ID 0bdb:1900 Ericsson Business Mobile Networks BV
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 004: ID 17ef:480c Lenovo
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 08ff:2810 AuthenTec, Inc.
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 03f0:1016 Hewlett-Packard Jornada 548 / iPAQ HW6515 Pocket PC
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
laura@sofre:~$ uname -a
Linux sofre 2.6.26-1-686 #1 SMP Wed Sep 10 16:46:13 UTC 2008 i686 GNU/Linux

Linux users, here we have!

_________________
Blackhold

Lenovo 3000 v100 (Debian Lenny)
Lenovo Thinkpad X200 (Debian Lenny)

Configure it on linux: blackhold.blogspot.com


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 30, 2008 7:36 am 
Offline

Joined: Wed Jun 13, 2007 8:58 am
Posts: 20
Location: Skaneateles, NY
I ordered my X200 Tablet on 09/23/08. The original ship date was 10/17. On 10/16, I found out that it was pushed back to 10/21. It then went to 10/28.

I got notice that it has shipped and I should have it around 11/3.

I ordered mine through Allegiance Technology Partners (John Hill). They do such a great job! They are extremely knowledgeable, they stand behind what thy do, and they are strong supporters of the tablet pc community.

_________________
Bob Atkinson


Top
 Profile  
 
PostPosted: Mon Jan 19, 2009 6:33 pm 
Offline
Junior Member
Junior Member

Joined: Thu Jul 29, 2004 7:36 pm
Posts: 405
Ordered an X200 on CPP

ship date is 1/29 (seems a bit idealistic given their history)
2.26ghz/2gb/160gb/BT/FP/ATT3g/GPS?/intel 5300/6-cell

Just wish i didn't have to pay tax.
Unless i can deduct it as an educational expense. :lol:


Top
 Profile  
 
PostPosted: Tue Feb 10, 2009 7:16 pm 
Offline

Joined: Fri Jan 16, 2009 11:41 pm
Posts: 18
Location: Baltimore, MD
Ordered an x200s 1/23, first estimated ship date was 2/3, then pushed back to 2/13; had a nice chat with lenovo rep and order shipped on 2/5, arriving 2/9.

Had I read this thread before ordering and known to expect delays in shipment...I might not have ordered the laptop to begin with :/

It's really not good when they say '5-9' business days till they ship the item, and then keep pushing back the ship date (the customer service rep's records had my ship date as 2/17!)


Top
 Profile  
 
PostPosted: Tue Feb 10, 2009 8:54 pm 
Offline
Freshman Member

Joined: Sun Apr 20, 2008 10:23 am
Posts: 55
Location: Silver Spring, MD
I just ordered an X200s from CDW; it shipped the same day! I got a great deal through their outlet store too, so if anyone's looking for a good deal, there are more to be had there. They have a better selection than the Lenovo outlet at the moment, and many of the machines come with docks and 3-year warranties.

It's worth a look! :)


Top
 Profile  
 
PostPosted: Sun Mar 15, 2009 10:15 pm 
Offline

Joined: Sun Jul 02, 2006 7:13 pm
Posts: 29
Location: New York, NY
What's the latest on Lenovo shipping for an X200s? Just put my order in today and they're showing 9 days until shipping (Mar 26)


Top
 Profile  
 
PostPosted: Sat Mar 21, 2009 2:29 pm 
Offline

Joined: Sun Sep 11, 2005 12:56 am
Posts: 34
Talk about a slow boat *from* China! My x200 tablet "shipped" on the 18th, but only left Shanghai today. My sales rep from Lenovo had told me to expect the machine on the 20th:
Location Date Local Time Description
SHANGHAI,
CN 03/22/2009 1:47 A.M. DEPARTURE SCAN
SHANGHAI,
CN 03/20/2009 10:30 P.M. ADDITIONAL CLEARING AGENCY INFORMATION OR DOCUMENTATION IS REQUIRED FOR CLEARANCE / RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY
03/20/2009 9:46 P.M. THE AIRLINE OFF-LOADED PACKAGES
03/20/2009 7:47 P.M. EXPORT SCAN
SHANGHAI,
CN 03/18/2009 10:13 P.M. ADDITIONAL CLEARING AGENCY INFORMATION OR DOCUMENTATION IS REQUIRED FOR CLEARANCE
03/18/2009 9:42 A.M. ORIGIN SCAN
CN 03/18/2009 12:54 A.M. BILLING INFORMATION RECEIVED


Top
 Profile  
 
PostPosted: Sun Apr 05, 2009 8:53 am 
Offline
Freshman Member

Joined: Wed Nov 12, 2008 6:35 am
Posts: 59
Location: Hong Kong, China
My refurbed X301 (bought via IBMOutlet on eBay) left Brooklyn on the 2nd and just arrived in Hong Kong today. I'll probably get it tomorrow or Tuesday. Very impressive service from UPS Expedited!


Top
 Profile  
 
PostPosted: Sat May 16, 2009 3:21 pm 
Offline

Joined: Sat May 16, 2009 12:02 pm
Posts: 9
Location: Laguna Niguel, California
ordered X301 on 4/26, shipped on 5/11 to orange county, CA, received on 5/15.

*****Expletives removed by Moderator***** they are slow, but customer service was quick to respond when i inquired for a ship date and tracking number. now lets hope that cashback through fatwallet turned out ok.


Top
 Profile  
 
PostPosted: Mon May 18, 2009 10:48 pm 
Offline

Joined: Wed May 06, 2009 7:19 pm
Posts: 10
Location: Daegu, South Korea
Hey guys,

Just bought a x200 from the outlet store, May 14th. Have not gotten an email from the outlet store yet, not even sure if they have the thinkpad I ordered. I'm currently working in South Korea but my brother is coming here to work as well in mid-june. So I sent the thinkpad to his house, now with all these horror stories I'm hearing about ship dates being moved back and all the problems I'm reading I'm afraid the thinkpad will not reach my brother in time for him to bring it with him.

I've also read that the outlet store is not very good at sending you what you ordered, sometimes you benefit from that mistake like an upgrade on the ram or what not but I'm worried that I'm going to end up with a mis-matched spec thinkpad.

Any thoughts or suggestions or anything....

yea I know I probably should have thought about all this before ordering but no way for me to get the x200 here in korea for the price I could back home.


Top
 Profile  
 
PostPosted: Mon Jul 20, 2009 10:26 pm 
Offline

Joined: Mon Jul 19, 2004 9:14 pm
Posts: 29
A nice little horror story

My first order for a custom configured X200S was placed May 22, 2009. For unknown reasons a hold was placed on it for a week. I called customer service and the rep removed the hold but no explanation was provided as to why this hold was placed. Laptop was shipped June 22, 2009 with 2-day shipping; it took a week to arrive from China.

In the interim, before this order shipped, I found out that the price for a CPU upgrade (from 1.86 to 2.13 GHz) had come done dramatically, from a few hundred dollars to $25. I called in to change the order, but was told a new order had to be placed. As such I returned the above order at a cost of $11 and placed another order on June 11, estimated to ship July 13, 2009.

On July 13 the estimated ship date for this new order became October 5, 2009! I called in to inquire why. I was told somebody will get back to me within 24 hours. This did not happen. On July 16 I called again and was told the 80 GB SSD was not available and it would be best to cancel this order and place another one. This news of the SSD not in stock showed up 4+ weeks after placing the order!

I then requested a new quote with an alternate SSD (the 128GB one). This new quote came the same day. I looked at it, and noticed that while yes, the drive was 128GB SSD, the laptop itself was no longer the X200S, but rather it had been changed to X200!

I pointed this out over the phone to customer service and asked him to please correct it. I sent him a copy of my second order (the one in limbo with October ship date) and asked him to please just change the 80GB SSD to a 128GB SSD and send me the slightly revised quote.

The new quote arrived Friday July 17: correct laptop this time (X200S), but no sign of the 128GB SSD. Instead the CPU had been lowered to a 1.4GHz Intel processor from 2.13 GHz, and the hard drive was a 250GB 5400 RPM one! I did not ask for any of these changes, just a simple change from a 80GB SSD to a 128GB SSD from the previous order.

Also on Friday, I gave up. I need time to try to forget this episode and hope that it was all one giant bad dream. This type of customer service is unacceptable anywhere. Thinkpads are great laptops and I very much like my T43P, but they are not worth waiting months for, or going through such treatment.


Top
 Profile  
 
PostPosted: Tue Aug 04, 2009 10:23 pm 
Offline

Joined: Sat Oct 16, 2004 11:28 pm
Posts: 49
Just an FYI from X200S Shopping today:
if you order the WXGA+ (1440x900) LED backlight screen, it looks like it will be slower to ship:
"Selecting this option may delay your shipment more than 4 weeks."

_________________
X60s w/UltraBase
1.67GHz Core Duo
Snow Leopard 10.6.3


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 214 posts ]  Go to page Previous  1, 2, 3, 4, 5, 6, 7, 8  Next

All times are UTC - 5 hours


Who is online

Users browsing this forum: 91011 and 5 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group