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A31p Freezes and needs hard restart
A31p Freezes and needs hard restart
Hi All,
My A31p keeps freezing for the last week. When it happens, the machine needs hard restart. Then it may freeze again after, say 15min.
Today I took a photo of the error that popped up on the screen:
Is this a hardware or software problem and where should I start looking?
I will appreciate your comments.
My A31p keeps freezing for the last week. When it happens, the machine needs hard restart. Then it may freeze again after, say 15min.
Today I took a photo of the error that popped up on the screen:
Is this a hardware or software problem and where should I start looking?
I will appreciate your comments.
X301 4057V2A; Linux Mint 19 Cinnamon
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- Contributing Member
- Posts: 1881
- Joined: Sun Apr 13, 2008 7:11 pm
- Location: RTP, North Carolina
Re: A31p Freezes and needs hard restart
If you have 2 sticks of memory, take 1 out. See if it still crashes. This is a start only!
Ron
Ron
I see in my son's eyes, each day, the wonders I have squandered fortunes to possess and have sought my entire lifetime to attain. jrr 09/2011
T400's and T500's
T400's and T500's
Re: A31p Freezes and needs hard restart
Hi Ron,jronald wrote:If you have 2 sticks of memory, take 1 out. See if it still crashes. This is a start only!
Ron
Thank you for that.
Two tests completed on both memory sticks separately removed. No change, steel freezes.
X301 4057V2A; Linux Mint 19 Cinnamon
Re: A31p Freezes and needs hard restart
Boot from a "live" Linux CD and see whether it freezes there.
What's the 7-character model number of that A31p, BTW? 265?-???
What's the 7-character model number of that A31p, BTW? 265?-???
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)
Cheers,
George (your grouchy retired FlexView farmer)
One FlexView to rule them all: A31p
Abused daily: T520, X200s
PMs requesting personal tech support will be ignored.
Cheers,
George (your grouchy retired FlexView farmer)
One FlexView to rule them all: A31p
Abused daily: T520, X200s
PMs requesting personal tech support will be ignored.
Re: A31p Freezes and needs hard restart
Hi,ajkula66 wrote:Boot from a "live" Linux CD and see whether it freezes there.
What's the 7-character model number of that A31p, BTW? 265?-???
It is 2653-R6U.
I am not sure if I have a Linux CD anywhere, but will have a look.
Thanks.
X301 4057V2A; Linux Mint 19 Cinnamon
-
- Contributing Member
- Posts: 1881
- Joined: Sun Apr 13, 2008 7:11 pm
- Location: RTP, North Carolina
Re: A31p Freezes and needs hard restart
I see in my son's eyes, each day, the wonders I have squandered fortunes to possess and have sought my entire lifetime to attain. jrr 09/2011
T400's and T500's
T400's and T500's
Re: A31p Freezes and needs hard restart
http://en.wikipedia.org/wiki/Machine_Check_Exception
My guess would be:
- Memory (slot) issues. Try different memory chips, one at a time in each slot;
- CPU fan issues;
- Processor failure;
- System board issue (most likely)
I would open the unit up and clean out all the dust. Remove the cpu fan, unseat and reseat the processor. Clean off the old heatsink compound and apply some new compound. Put everything back together and keep your fingers crossed...
My guess would be:
- Memory (slot) issues. Try different memory chips, one at a time in each slot;
- CPU fan issues;
- Processor failure;
- System board issue (most likely)
I would open the unit up and clean out all the dust. Remove the cpu fan, unseat and reseat the processor. Clean off the old heatsink compound and apply some new compound. Put everything back together and keep your fingers crossed...
2x Thinkpad W700 (Core 2 Extreme QX9300), W500 (T9900), X120e, 4x A31P (inactive)
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