Hello,

Not sure if this is the correct section, but I think so. I'm encountering a fatal error MSI.dot4wrp40 upon installation of HP software for my printer. I've always had nothing but issues with this software and it's been installed and uninstalled probably 60+ times over the last 3 years. Anyway, the last time there was an issue, I uninstalled and even went as far as to use Microsoft Install Clean Up utility afterwards to get everything I could out in order to do a clean install of this software. I guess I deleted something necessary to installing the software because now I'm getting this error and I'm unable to install. Any ideas on what I can do or try? Any help is appreciated. My laptop is a T400 Win7 x64. The furthest I've gotten was trying the install in safe mode. I get to a screen that says the service is stopped and needs to start, but it won't start and gives another error. Am I that far gone where I should do a fresh install?

hi there

Am SURE you have searched high & low for this issue ......but seems so crazzy solution is so simple one...

reboot and login with ADMIN rights (loged-in user must have admin rights) ...and ....SHUT DOWN all your Anti-Virus Apps ; and it should work !

Worked for me after intial wreckin my pee brain!- home use -new HP 7520 machine - super nice!


Cheers

Of course I tried that, since it was easily found on Google....but it didn't work.

Thanks though

Fresh install it was. fml. Thanks everyone for the help..