This was a reply to another post, but I feel this is pertinent to go in its own topic.
I was asked...
Out of curiosity, where do you buy a T40 for $1049? Of course, adding a HDD, DVD/CD-ROM ultrabay and memory still represents maybe $400 if you are prudent... and don't go overboard.
Well I was going to recommend a seller on eBay to you but two things:
1.) They don't have any presently
2.) I am no longer as enamoured with them
Point 2. Why? After all my T40, with SXGA and all the rest is on its way, isn't it? brand new from IBM, sealed, 3 years IBM warranty... It's on it's way isn't it? Is it?
Yes it is.
Except I found out that they SOLD THE T40 THAT I FUC&ING PURCHASED before I had chance to pay for it. Excuse my language and being lady like and all that but I am in a sour mood. Their excuse is I did not pay in 3 days (72 hours). let's look at this:
-Thursday Morning, 11am GMT (5am in NYC) - Bought T40 - 2373JU5 (iirc)
- Opening hours for PM Distributors Inc., 10am. Or 4pm GMT.
- At work till 7pm GMT, 1pm NYC
- Phoned to ask if they would ship to a US address if I got my friend to pay via Paypal or I wire the money. Thats fine. They say. I need to verify my friend has a verified paypal address. Thats fine, let us know when you know.
- Friday; no news from friend yet.
- Saturday - weekend: PM Distrib' Inc. is closed, my friend does not have a verified paypal account, send an email to get bank details to wire the money.
- Sunday, closed.
- Monday, closed - Memorial Day in US - Bank Holiday in UK
- Tuesday, around 5pm GMT (11am NYC) still no email back. Phone them. "Sending them right now".
- Tuesday, around 9pm GMT (3pm NYC) still no email. Phone "I'm an idiot, sorry, I will send them". Too late to pay today now...
- Tuesday 11pm GMT : receive email
- Wednesday pay.
Through no fault of my own they sold the laptop I HAD PURCHASED.
So what have I got in return, well it's confusing to say the least.
I had purchased a 2373-JU5; thats 40GB Hard Disk at 5400RPM, 32MB ATI Radeon 9000, 1400x1050 SXGA, 512MB, Giga-ethernet, CDRW/DVD Combo, sealed IBM box - brand new, 3 years IBM warranty, Win XP Home and the usual T40 stuff. Pentium-m 1.5GHZ
I now have a 2374-XXG on the way: 30GB Hard disk at 5400rpm, 32MB ATI Radeon 7500, 1024x768 XGA, 1GB RAM, 10/100 Ethernet, CDRW/DVD Combo, refurb unit, 3 years Mack International warranty, Win 2000 Pro and usual T40 stuff. Pentium-m 1.5GHZ.
Am I being an *****Expletives removed by Moderator***** by feeling *****Expletives removed by Moderator***** OFF that this is not up to what I want? They CLAIM it has a 40GB Hard disk but according to IBM, thats *****Expletives removed by Moderator***** "Get that little twee lady off the phone, we can push her over easy cos she's a girlie". OH GET F.....D *eyes glaring*! Either that or they are claiming the Ju5 had a 30GB Disk, no it did not the eBay auction SAID 40GB, IBM says 40GB too.
In my eyes, an extra 512MEG of ram (making 1GB) does not make up for the lack of SXGA now, or 10GB less hard disk space, and again Windows 2000, I want XP!
May as well have stuck with my *****Expletives removed by Moderator***** T23 for all this. The whole POINT was to have an SXGA screen....
*****Expletives removed by Moderator***** I wish my Kickboxing was tonight...
I am just very *****Expletives removed by Moderator***** off. I'm sorry for my language, but I need to get this venom out of me.
So this leads to pertinent questions:
1.) Please tell me Mack aren't cowboys when it comes to warranty, are they idiots who will give me the run around, I will be in the UK with the T40 from August onwards.
2.) Would you be somewhat disgruntled (there we go Vics, you can put it nicely without the F word...) if your purchase mainly based on the need for SXGA in Photoshop was no longer present and got XGA instead?
I just think I am in the right here for once, that I have been sold something that IS NOT AS ADVERTISED. I have tried being calm to them on the phone (yeah from the UK to New York) but all I get is a tone of voice that sounds angry when they are saying "1 second please..". Guess that you dear US citizens are not too well acquainted with the dry whit my Brit voice often saddles along...
I shall soon find out when I am in Chicago thats for sure.
(Something of a tough one...)