:UPDATE [1/24/08]:First of all, our website is now up and running. It has all the details of the different services and prices:
This is the official launch of our new joint business:
Arndt Computer ServicesThe prices and shipping have been revamped. We'll send you a padded laptop box with a prepaid UPS label inside. You pack up the laptop, attach the label, and drop it off at your nearest UPS location.
Virtually any laptop is eligible for the repair. Contact me at
james@arndtcomputer.com with your address, phone number, model number, serial number, and a description of the problem you're having.
All backlight repairs come with a
one-year warranty from the date of service. So if the backlight fails within that period, I'll repair it at no cost to you.
For other hardware or software problems, there is a $50 base fee. Like with the backlight service, we'll send you a pre-paid box, and give you the options and an estimate of the cost once we receive the laptop.
:EDITED: [11/6/08]I'm pleased to announce that we now offer BGA and GPU reballing. This means that those loose graphics chips in the T4x/R5x ThinkPads can be permanently fixed. This is done using a professional rework station. Long story short, the chip is taken off the motherboard, cleaned, and reattached with new solder.
This comes with a
one-year warranty, so if the chips fails within that period, I'll take care of it again for free.
Like with the backlight repairs, I'll provide a shipping box and prepaid return label at no extra cost.
The warranty is on the laptop itself, meaning that it will still be valid even if the laptop is sold/given to somebody else.For questions about this or any other repair, please contact me at
james@arndtcomputer.com.
To send your laptop in for repair, please fill out and submit the form found here:
http://arndtcomputer.com/form.php:UPDATE [01/18/11]:After a long break from being a presence on the forums, I'm very glad to say that we're once again able to offer these unique services to the thinkpads.com community. I have a couple of updates to announce about our services:
First of all, we now have our own in-house rework station and reballing equipment. This means a big improvement in repair turnaround times over our old procedure of outsourcing such work. By cutting out the middleman, you get quicker service and a more consistent result. This also means that we can offer custom chip-swapping services like GPU and CPU upgrades. The 1GHz 600X in my signature is a good example of this kind of modification.
While ThinkPads are our specialty, we can work on any brand of computer and we also offer a full range of other laptop and desktop repairs, along with software and remote-support services. More details, pricing, and contact info can be found on our website at
www.arndtcomputer.com.
Just send me a message if you have any questions!