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Serial and product number different beetwen sticker and bios
Serial and product number different beetwen sticker and bios
I all
I'm very disapointed I buy à T40p and i have a little problem.
Before to buy the notebook i verified the warranty lookup with the product and serial number. All is ok. Good location, good machine ( as is really a T40p )
But when i try a warranty lookup by direct detection on the IBM site, i have other information !!!
Manual warranty lookup : T40p 2373-EG3
Auto detection : T40 2373-12G
Not the same location, not the same specification, not the same date warranty etc etc
So i checked in the bios aera and i have the same reference as the auto detection.
So what the probleme ? What can i do ?
I'm very disapointed I buy à T40p and i have a little problem.
Before to buy the notebook i verified the warranty lookup with the product and serial number. All is ok. Good location, good machine ( as is really a T40p )
But when i try a warranty lookup by direct detection on the IBM site, i have other information !!!
Manual warranty lookup : T40p 2373-EG3
Auto detection : T40 2373-12G
Not the same location, not the same specification, not the same date warranty etc etc
So i checked in the bios aera and i have the same reference as the auto detection.
So what the probleme ? What can i do ?
The motherboard has been changed. That is a common repair if memory or some other integrated part (NIC) on the motherboard fails. IBM or its partner replaces the board under warranty. They are supposed to use the same model board but the model number and serial number changes. With the T41 (I don't know about the T40) you can change the model number and serial number with the BIOS diskette. Other models can be changed with a Hardware Maintenance diskette that vendors have.
... JD Hurst
... JD Hurst
Have you verified you truly have a T40p motherboard. If the motherboard was changed you might wind up with ATI7500 32mb video instead of the ATI FireGL 9000 64MB video.
T61P 2.2ghz 4GB 7K200GB 15.4" WSXGA+ Vista 64
HP 2530p L7400 1.86Ghz 3GB 160GB Windows 7 Pro 64
(Hubby) HP 2510p U7500 1.06Ghz 2GB 5K120GB 12" LED WXGA XP Pro
(4 year old son) Toughbook CF-29 1.3Ghz 1.2GB 5K250GB 13.3" XGA XP Pro
HP 2530p L7400 1.86Ghz 3GB 160GB Windows 7 Pro 64
(Hubby) HP 2510p U7500 1.06Ghz 2GB 5K120GB 12" LED WXGA XP Pro
(4 year old son) Toughbook CF-29 1.3Ghz 1.2GB 5K250GB 13.3" XGA XP Pro
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