The yellow plastic inside the powered USB port broke off yesterday (it looks like it had a crack on it, and when I pulled out my mouse, it came off with it).
It definitely should not be doing this. Wiggling is OK to a certain degree, but it is also very difficult to tell from that video, it had a lot of room on all 4 sides.
The other two ports are OK, they still wiggle but you cannot move the USB cord as much in all four directions while plugged. Non of our other 5 laptops (dell, toshiba and one old low-end compaq) has USB ports that wiggle this much, and they have devices plugged in and out multiple times a day (they are on the move, they get mouses, keyboards and port replicators get plugged on them).
My older 5 year old laptop had this issue but it there wasn't any space between the port and the chassis, it was actually the metal USB casing inside that was moving.
From: Lenovo Service [mailto:LenovoService@ibm.com]
Sent: Monday, October 03, 2011 11:33 AM
Subject: Lenovo onsite service part status
Dear Valued Lenovo Customer,
We are writing to let you know the replacement part we recently ordered on your behalf is currently delayed. We are sorry for any inconvenience this has caused. Please know that we are doing everything possible to fill your order as quickly as possible. One of our Field Service Representatives will contact you to schedule an appointment once they receive the part(s).
Typically, delayed orders fill within 5 to 7 business days. If you have any questions or concerns, please contact us at 1-800-426-7416 Option #3. Please reference your case # XXXXX for rapid-record retrieval.
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