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PostPosted: Sun May 06, 2012 1:47 pm 
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Joined: Sun May 06, 2012 12:43 pm
Posts: 10
Location: Kefar-Sava, Israel
Hello All,


I have a Lenovo X200 (built in webcam, 128GB SSD, 9 Cell, Windows Vista Business preload) that I purchased second hand a month ago.
The system was running great, I was happily setting it up to my liking and preferences.
I have decided to run the System Update software to perform recommended driver updates - along with a recommended BIOS upgrade.

Now in general I am for BIOS upgrades, since many times the newer versions can improve system performance and health.
Also, since the upgrade process (while less recommended from Windows) usually works out just fine, I have encountered one of those more rare cases where it does not.

The system completed the BIOS flasing successfully, rebooted and never posted again.
I have waited patiently several minutes to allow the system to recover, but nothing happened.
Once I saw that the system is not responding, I have decided to try shutting it off and turning it on again, however this did not change the situation.

After reading around the web, here are the following steps I have tried:

*Took out the batter/disconnected the power plug and tried pressing the power button several times
*Took apart the palm rest/keyboard and disconnected the CMOS battery
*Removed the memory sticks and hard drive

After disconnecting the CMOS battery, I fired up the system again and this time I got to the POST screen (if I press the blue ThinkVantage button the system enters the BIOS, with the error message of the time/date being incorrect), however upon entering the BIOS, the keyboard is not responding.
I have tried connecting an external USB keyboard, but it was not recognized either.
The system basically enters the BIOS and just "hangs".

Is there anything that I can do to remedy this?
I am afraid that the system's warranty expired just recently (February) so I can't send it to the Lenovo service center (I am sure that out warranty systems will be costly to repair).


Any help will be greatly appreciated! :bow:

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Home: Lenovo Thinkpad X200 7454-2QU
Work: Lenovo Thinkpad X220 4290-RM8


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PostPosted: Sun May 06, 2012 5:19 pm 
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ThinkPadder
ThinkPadder

Joined: Sun Mar 01, 2009 6:59 pm
Posts: 1565
Location: Window Rock, Arizona
I am terribly sorry to hear about this! Personally I don't trust the windows environment to run my BIOS update. I prefer doing it with a bootable CD instead. Only suggestion is the ISO images for BIOS updates are on Lenovos website. If you must do a BIOS update that would be IMO a more reliable method. Someone who has more experience in these situations may chime in. Don't give up.

Hope you get your X200 running! Good luck.

_________________
X200T 7449-88U | Dell Latitude E6510 | Acer Chromebook c720 | mATX Haswell Desktop


Last edited by emeraldgirl08 on Sun May 06, 2012 6:16 pm, edited 1 time in total.

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PostPosted: Sun May 06, 2012 6:11 pm 
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ThinkPadder
ThinkPadder

Joined: Fri May 19, 2006 12:51 pm
Posts: 1575
Welcome to the forum!
What you have done is appropriate, and the fact that you have "activity" is encouraging. If you did not disconnect the CMOS battery for more than a few seconds, then disconnect it again and wait a few minutes before reconnecting it.

To enter the BIOS, press F1 (not the blue ThinkVantage button), and see if the keyboard is recognized. If that fails and if you have an external USB DVD/CD drive, then see if you can boot off that device (perhaps using a BIOS .iso image to re-flash the BIOS).

You should be able to edit the BIOS settings IF that there is no Supervisor Password set. Again, the fact that you can enter the BIOS means that there is probably a path to success ...
Good luck!


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PostPosted: Mon May 07, 2012 2:27 am 
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Joined: Sun May 06, 2012 12:43 pm
Posts: 10
Location: Kefar-Sava, Israel
Hey friends,


Thank you both for your warm welcome and inputs. :thumbs-UP:

I will certainly try reimaging the BIOS using the downloadable .ISO from the website.
In addition, in case that does not work, should I try running the Phoenix Crisis Recovery?


Thanks! :bow:

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Home: Lenovo Thinkpad X200 7454-2QU
Work: Lenovo Thinkpad X220 4290-RM8


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PostPosted: Mon May 07, 2012 10:37 am 
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ThinkPadder
ThinkPadder

Joined: Fri May 19, 2006 12:51 pm
Posts: 1575
As a last resort, take a look at the two threads below:
http://forum.thinkpads.com/viewtopic.php?f=45&t=100330
http://forum.thinkpads.com/viewtopic.php?f=2&p=652853

[Note: I don't know if those procedures work on an X200.]


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PostPosted: Mon May 07, 2012 11:30 am 
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ThinkPadder
ThinkPadder

Joined: Sun Mar 01, 2009 6:59 pm
Posts: 1565
Location: Window Rock, Arizona
Thanks for those links EOMtp! :thumbs-UP:

I think I will bookmark those two threads. You never know with BIOS and I certainly feel better knowing some people have successfully unbricked their ThinkPads :D

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X200T 7449-88U | Dell Latitude E6510 | Acer Chromebook c720 | mATX Haswell Desktop


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PostPosted: Mon May 07, 2012 1:35 pm 
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Joined: Sun May 06, 2012 12:43 pm
Posts: 10
Location: Kefar-Sava, Israel
Friends!


Awesome news!

I have tried one more time to remove the memory from the system (had 2x2GB sticks in) and let the system boot up without any ram to achieve the 1-3-3-1 beep sequence.
After this, I placed one RAM stick in and booted the system - lo and behold, it worked! :banana:

Booted up, showing BIOS version 3.21, configured the settings (time/date/etc.) and the system loaded the OS without a hitch!

I am so happy!


Thanks to all of you for the support and responses! :bow: :banana:

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Home: Lenovo Thinkpad X200 7454-2QU
Work: Lenovo Thinkpad X220 4290-RM8


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PostPosted: Mon May 07, 2012 5:55 pm 
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ThinkPadder
ThinkPadder

Joined: Sun Mar 01, 2009 6:59 pm
Posts: 1565
Location: Window Rock, Arizona
That is very good news! Glad you got that worked out :D

_________________
X200T 7449-88U | Dell Latitude E6510 | Acer Chromebook c720 | mATX Haswell Desktop


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PostPosted: Thu May 31, 2012 1:41 am 
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Joined: Thu May 31, 2012 1:19 am
Posts: 1
Location: Portland, OR
Hi All,

I'm another person who has been bit by this Lenovo ThinkAdvantage BIOS update. My symptoms are the same as Dgaran01, and I'm having no luck getting any keyboard, built-in or USB, to be recognized once I get into the BIOS Setup Utility.

I have no choice but to enter the BIOS setup utility. After the initial splash screen, it gives me an "ERROR 0271: Check date and time settings" screen, then goes to the BIOS setup utility, which doesn't accept keyboard input.

Actually, at this point, two things DO work on the built-in keyboard. I can press Fn-PgUp to turn the keyboard light on and off, and I can press Fn-ScrLk to turn the number lock light on and off. Which means I can *still* use this unit as a book light. :-)

It won't boot from an external USB drive, so I can't flash the BIOS using the downloadable Lenovo BIOS Update .ISO image.

I tried removing all the ram, got the beeps, put in one 2 GB stick of RAM, and now I'm back to where I started, with a frozen keyboard. I've disconnected the CMOS battery several times, once leaving it disconnected overnight.

Am I just out of luck here? Is there a copy of the original BIOS on this motherboard in here somewhere, waiting to be jumpered back into existence?

-->Thanks,
---->Rich


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PostPosted: Thu May 31, 2012 3:41 am 
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ThinkPadder
ThinkPadder

Joined: Fri May 19, 2006 12:51 pm
Posts: 1575
richv wrote:
Is there a copy of the original BIOS on this motherboard in here somewhere, waiting to be jumpered back into existence?
Rich,
Welcome to the forum! The answer to your question above is, "No." [Sorry, but based on your description of what you have already tried, I do not have any useful information for how you should proceed from here.]

A long shot: Are you certain your external bootable device/media is indeed "bootable"? Even if yes, perhaps it will boot from a USB floppy, even though it won't boot from a USB CD or flash drive ...


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PostPosted: Thu Jul 05, 2012 10:00 am 
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Joined: Thu Jul 05, 2012 9:17 am
Posts: 2
Location: Nairobi, Kenya
I tried resitting the memory to get my keyboard to work but no cigar. :? After reading the similar thread on viewtopic.php?f=43&t=101708 I simply let it sit a while and it worked. :banana:


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PostPosted: Tue Jul 24, 2012 11:17 am 
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Joined: Tue Jul 24, 2012 11:06 am
Posts: 1
Location: Chicago, IL
I would like to add my experience to this forum... same problem.. bios update, went fine, rebooted, blank screen.. no post beep, nothing.. removed cmos battery for about 30 minutes, plugged back in, rebooted (without battery).. posted, gave the DATE/TIME error, went to BIOS.. no access to keyboard either internally or externally... tried a few times with the RAM removal/replacement.. nothing.. rebooted 3-5 times.. nothing.. mashed keys, nothing :).... what worked for me was putting the battery back in... it instantly gave me keyboard connectivity...

so maybe that's another option to toss into the witches brew of remedies for this problem


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