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Thinkpad servicing criteria

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ambientscape
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Thinkpad servicing criteria

#1 Post by ambientscape » Sun May 22, 2005 5:34 pm

I still have warranty on my T23 till April next year and my unfortunately it has developed some faults and would like to bring it back to IBM for servicing. IBM replied to me that I need proof of purchase for my thinkpad to be service....but however I bought it from e-bay and don;t have any receipt on it. Is it ok......to bring to IBM without the proof of purchase?
Can anyone tell me where is IBm situated in the UK?

Thanks
-Thinkpad T23 1.2Ghz (2647-4RG) with Docking Station (2631)
-512MB RAM
-60GB Western Digital HDD
-3Com X-Jack Wireless A/B/G
-Imation External Combo DVD/CDRW
-Windows XP Pro SP2
-External 160GB Maxtor HDD
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BillMorrow
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#2 Post by BillMorrow » Mon May 23, 2005 1:35 am

you can check the warranty status online..
not sure if tjhis will work for UK models..

http://www-307.ibm.com/pc/support/site. ... 00,400,0,0

you should not need an original invoice as the warranty follows the thinkpad..

:)
Bill Morrow, kept by parrots :parrot: & cockatoos
Sysop - forum.thinkpads.com

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She was not what you would call refined,
She was not what you would call unrefined,
She was the type of person who kept a parrot.
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ambientscape
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Posts: 411
Joined: Sat Jan 01, 2005 1:19 pm
Location: Petronas Twin Tower
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#3 Post by ambientscape » Mon May 23, 2005 2:19 am

Thanks, bill! :)
-Thinkpad T23 1.2Ghz (2647-4RG) with Docking Station (2631)
-512MB RAM
-60GB Western Digital HDD
-3Com X-Jack Wireless A/B/G
-Imation External Combo DVD/CDRW
-Windows XP Pro SP2
-External 160GB Maxtor HDD
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